Rezultize uniquely serves our customers as a full-service CRM-as-a-Service partner with offices in Dubai, UAE, India and Europe. As a result of increasing demand from our customers, we have a brand new opportunity for a CX Cloud Consultant to join our growing team based in Dubai.
You will enjoy this role if you are passionate about helping clients plan, build and sustain engaging experiences leveraging the latest digital solutions. You will enjoy the role if you excel at bridging the gap between business and technology – helping brands plan and maximize the benefit from their technology investments to solve their most important issues while building long-lasting, profitable relationships with customers.
As a Digital Strategist, you guide business stakeholders to define tech strategies and solutions across marketing, sales, service and data – bridging the gap between the business and technology to build engaging and highly personalized experiences for customers. You will help clients plan and implement strategic road-maps that grow digital maturity and align to organizational objectives.
- Maturity Modeling Assessment
- Agile Marketing Transformation
- MarTech/ AdTech/ CRM/ Data Strategy & Planning
- Strategic Planning & Road-map Development
- Business Case Development
- Work with clients to define long-term vision, goals and strategies
- Use diagnostic tools that such as benchmarking, maturity models and other techniques to gather customer requirements
- Analyze and understand client’s Data, CRM, Marketing and Advertising technology maturity and needs from a people/process/system perspective
- Develop and deliver multi-year transformation road-maps
- Simplify difficult situations, using models and frameworks to create structured actions
- Test insights and recommendations with stakeholders
- Bridge the gap between the business and IT, acting as a liaison and translator
- Deliver strategic insights based on best-practices and quantitative analysis
- Provided thought leadership on CX and Data topics
- 3+ years of professional experience in Digital Strategy / Digital Transformation consulting at an established management consulting firm, digital agency and/or hands-on industry experience
- Excellent written and oral communication, fluent in English. Arabic a major plus
- Strong presence with good relationship-building and interpersonal skills
- Undergraduate degree required; MBA or applicable post-graduate degree preferred